Privacy Policy

Last updated: 2 September 2026

In short: your phone number is never shown to other users. On video calls, masking happens on your phone and your raw video is not sent to our servers. Calls are not recorded.

1. What data we process

Account and verification: your phone number. It is used to verify your account and to prevent fake accounts. It is not shown to other users.

Profile: your nickname, year of birth, gender, city and interests. These are visible to other users. We do not ask for your real name.

Interactions: who you accepted or passed on, your matches, the messages you send, and your blocking and reporting records.

Call records: when a call started, how long it lasted and whether it was video or voice. The content of a call (audio and video) is not recorded.

Approximate location (optional): if you allow it, we use your device’s approximate location to show people near you first. The app only asks the operating system for approximate location; precise location permission is never requested. When your location reaches our servers it is rounded to a grid of roughly 1 km before it is stored; your exact coordinates are never saved. Location is refreshed only while the app is open — you are not tracked in the background. Other users never see your location or your distance from them; they only see a coarse proximity label such as “near you” or “same city”. A location record that is not refreshed for 30 days is deleted automatically. You can turn location sharing off in settings at any time; when you do, your location record on our servers is deleted immediately.

Technical: basic device and error records needed to run the app.

2. Video and masking

Appearance masking runs entirely on your device. The raw image from your camera is not sent to our servers; only the masked image is transmitted to the call. If masking fails, no image is sent at all — sending nothing is preferred over broadcasting an unmasked face.

Video and voice calls are not recorded, stored or listened to by us.

3. Separation of data

Your identity data (phone number, verification records) is kept separately from the profile data other users can see. Access to identity data is restricted by a database rule rather than a check in application code: even a query written incorrectly cannot return another user’s phone number.

4. Who we share data with

We do not sell your data. We use the following infrastructure providers to operate the service:

We may also share data with competent authorities where a legal obligation arises.

5. How long we keep it

We keep your data for as long as your account is open. When you delete your account, your profile, messages and matches are deleted. To prevent abuse, reports, blocking records and information about account bans may be kept for a limited period after the account is deleted.

6. Your rights

Under applicable data protection law (including the Turkish KVKK and, where it applies, the GDPR) you have the right to access your data, to have it corrected or deleted, to object to its processing, and to request a copy of it. You can write to destek@awya.app for these requests.

To delete your account, see the account deletion page.

7. Age limit

AWYA is only for people aged 18 and over. We close accounts we determine to belong to someone under 18.

8. Changes

If we update this policy we will publish it on this page and change the update date. For significant changes we will also notify you inside the app.

9. Contact

Data controller: [company name and address to be added]
Email: destek@awya.app